SSL certificate

An SSL certificate is a digital certificate that authenticates the identity of a website and enables an encrypted connection between a website and a browser. An SSL certificate uses encryption algorithms to scramble data in transit. This ensures that any data transferred between a browser and a website remains impossible for a third party to read.

Information collection and use

User data is our most valuable asset. We value and protect user data from being disclosed. We do not sell user information.

Generaltradin is the sole owner of the information collected on www.generaltradin.com. Generaltradin collects personally identifiable information from users at several different points on our website.

We collect personally identifiable information on our website, including becoming a reseller, requesting a quote, contacting us, catalog requests, and newsletter registration. The information we collect includes name, address, email address, business name, etc.

Referrals to friends

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. Generaltradin does not store this information.

Use of information

Generaltradin collects information submitted by users for the purpose of shipping and billing customer orders. Generaltradin users can sign up to receive periodic email messages, this process includes submitting the user’s email address. Personal information is also collected when a user requests a quote in order to respond to that user. When a user applies for reseller status, information is collected to verify that said user is a reseller. When a user registers to request a catalog, personal information is collected in order to facilitate this request.

Communications from this site

Special Offers and Updates We will occasionally send you information about special offers and promotions. You can sign up for these offers by sending an email to hi@generaltradin.com. Out of respect for your privacy, we offer the option of not receiving these types of communications. Please see “Opt-in and Opt-out.”

Service-related announcements

We may, on rare occasions, send you strictly service-related announcements. For example, if our service is temporarily suspended for maintenance, we may send you an email. You may choose not to receive these communications. Please see “Opting in and out.”

Customer service

Based on the personally identifiable information you provide to us, we will send you a welcome email to verify your username and password. We will also communicate with you to respond to your inquiries, provide the services you have requested, and manage your account. We will communicate with you by email or phone, as you prefer.

Information sharing and disclosure

Aggregate Information (Non-Personally Identifiable Information).

We do not share aggregated demographic information about our user base with our partners and advertisers.

We do not associate aggregated user data with personally identifiable information.